Launch of quarantine hotel reservation service for travelers entering Cambodia


The Inter-Ministerial Committee to Combat Covid-19 is honored to inform the public that to facilitate the quarantine of national and international travelers entering Cambodia through the Phnom Penh International Airport, the Committee decides to launch the reservation service of two hotels, Sokha Phnom Penh Hotel and Residence and Courtyard by Marriott Phnom Penh, and travelers who wish to use this service shall apply the following principles:


— Travelers shall select a hotel and make a reservation directly through the hotel website www.sokhahotels.com.kh/phnompenh/ or www.courtyardphnompenh .com and shall book hotel room 2 days prior to the departure.


— Upon arrival at Phnom Penh International Airport, travelers who have booked accommodation at Sokha Phnom Penh & Residence Hotel or Courtyard by Marriott Phnom Penh shall comply as follows:

  • Present the necessary travel documents as in the case of regular travelers, such as a valid visa issued by the Cambodian Embassy or Consulate of the country concerned, a health certificate issued by health authorities which is recognized by the government of the country concerned, indicating that negative for Covid-19 within 72 hours prior to the departure, and a certificate of purchase of health insurance that foreign travelers are required to purchase health insurance to cover for Covid-19 treatment.

  • Present a copied document indicating that the accommodation has been reserved for a 14-day quarantine, to the competent officials.

— In the event that the competent authorities find a high risk on travelers, those shall cooperate to follow the designated location by the competent authorities for undertaking the quarantine. Besides, the hotel reservation which is unusable, the hotel will refund the deposit to the traveler. In this case, the traveler is required to deposit $ 2,000 as regular travelers.


— The booking hotel shall arrange transportation for travelers from Phnom Penh International Airport to its location by complying with the applicable health measures. — Users of this service shall properly comply with the applicable health measures during the quarantine.


— After the traveler completes the quarantine, Sokha Phnom Penh and Residence Hotel and Courtyard by Marriott Phnom Penh shall pay the Government's expenses related to the implementation of health measures during the quarantine in accordance with the Letter No. 4898 MEF dated 8 June 2020.


Travelers who do not use the above-mentioned hotels reservation service shall comply with the existing procedures, by requiring to deposit of 2,000 US dollars to guarantee the cost of the quarantine process, and shall follow the designated location by the competent authorities.


The press release is considered as a notification to the public, particularly for the competent authorities for their cooperation, the hotels are responsible for providing good services, and travelers who wish to use this service shall follow the above instructions properly.


Quarantine hotel reservation service shall be effective from this date onwards.


Phnom Penh, 22 July 2021

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